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Job Description
1. Requirements Analysis & Change Coordination
- Assist in analysing requirements and coordinate with respective teams for proper implementation of changes.
- Review impact analysis of PIDs/BRDs and ensure alignment with development and QA teams.
- Ensure delivery of tasks within agreed timelines as per confirmed plans.
- Maintain updated tasks, bugs, and change requests in Azure DevOps.
- Provide realistic effort estimations in collaboration with internal and external development teams.
- Monitor progress of technical resources and follow up on assigned tasks to ensure timely delivery.
- Assist in building solution prototypes for validation in different environments.
2. Coordination, Communication & Documentation
- Prepare communication plans including team roles, contact points, and escalation procedures.
- Document meeting notes, action items, and circulate to stakeholders.
- Ensure smooth communication with internal stakeholders such as Audit, IT Governance, and development.
- Maintain updated methodologies, approaches, and standard templates used across the IT department.
3. Support for Team Management
- Coordinate with team members in identifying required actions and gaining commitment toward successful delivery.
- Support project resource identification for API & Middleware teams.
- Ensure timely escalation when quality concerns or delays may impact application-related delivery.
Skills
- Basic knowledge of software engineering principles and SDLC/Agile frameworks.
- Strong communication, coordination, and stakeholder management skills.
- Familiarity with tools such as Azure DevOps, Jira, or similar systems.
- Ability to analyse requirements, follow technical discussions, and maintain documentation.
- Structured, detail-oriented, and able to multi-task in a fast-paced environment.
- Strong problem-solving mindset.
Job Details
Preferred Candidate
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.