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Job Description
- Achieve the company's goals through the team and applying the company's policy and consolidate the values of BUPA in the team.
- Monitoring the team objectives and set their goals in compliance with BA policies.
- Deliver performance reviews of team members, conducts disciplinary interview, complete compulsory business requirements. and file all necessary documents.
- Manages daily activities of the operational sales support function
- Maintain workflow of all business processes including preparation of reports, charts and other statistics to support the sales department
- Improve team performance by reducing rejections rate by quality team and increasing productivity of sales support team members
- Assist SME senior team in data management, extraction, a download and compilation of accurate
- Work on analyzing the data requested by SME periodically.
- Interact directly with SME’s and internal departments to ensure customer expectations are met by Bupa team and actively pursue feedback.
- Handle and resolve more complex customer requests or complaints
Skills
- Team management
- Analytical skills
- Project Management
Education
Management Information Systems - Business Administration - Computer Science
Job Details
Preferred Candidate
About This Company
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.
