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Job Description
Role Purpose |
To ensure all pending premiums are collected as per agreed timelines in the contractual agreement and to ensure all addition/ deletions are aligned and necessary premiums are collected or refunded as may be the case. |
# |
Key Accountabilities |
Key Activities / Decision Areas |
1 |
Collection Operations |
· Align with the company representative on the various procedures that they need to follow after the contract is signed with the SME · Ensure all premiums are collected as per the timelines agreed · Ensure all up-dations & deletions are done in the membership databases and when required. · Co-ordinate with internal departments to align membership data & premium calculation so as to help the department get the premiums on time · Ensure that the premiums are received and confirmed with the bank before the membership cards are released. |
2 |
Reporting |
· Inform supervisor & Finance department of the achievements on a daily basis to give visibility on the delinquencies . · Update records if debt has been settled. |
Skills
- At least 1 year relevant experience
- Good communication slkills
- Excel knowledge & Business Communication
Education
Management or related field