Sr. Officer - Collection & Recovery

Accountability:

Collection Operations;

• Align with the company representative on the various procedures that they need to follow when the contract is signed with the Corporate
• Ensure all premiums are collected as per the timelines agreed
• Ensure all updates & deletions are done in the membership databases and when required
• Co-ordinate with internal departments to align membership data & premium calculation to help the department get the premiums on time
• Ensure that the premiums are received and confirmed with the bank before the membership cards are released

Reporting;

• Inform supervisor & Finance department of the achievements daily to give visibility on the delinquencies
• Update records if debt has been settled

• At least 1-year relevant experience
• Good communication skills
• Excel knowledge & Business Communication