Sr. Officer Collection

Role Purpose:

To provide a range of defined services within the collection process to a set of agreed quality & activity that are aimed at an efficient and effective relationship with prospects. This involves working closely with the Providers Relationship, Legal Department and Claims Integrity team across the kingdom, supporting them to achieve the collection of payments from customers.

Accountabilities:

Following Up on Road Traffic Accident /Fraud Payments Collection

• To maintain strong follow up on the road traffic accident Claims/Fraud payment collection.
• To achieve the monthly collection target assigned by management.

Following Up on Legal Cases Payments Collection

• Coordinating between Legal and External Auditors Office to issue AUP report/legal documents.
• To maintain strong follow up on the Legal cases payment collection.
• To achieve the monthly collection target assigned by management.

Compliance

• Follow Bupa Arabia policies, procedures and values.
• Rules of engagement with clients / brokers. 

Reporting

• Inform management of the achievements/updates on a Weekly basis to give visibility on the delinquencies.
• To maintain a comprehensive feedback and highly quality Reports/Dashboard.
• Update records if debtor has been settled.

• Fluent in English/Arabic and very good computer literate (Word & Excel)
• Excellent communication skills Written/Oral
• Good knowledge with numbers

Business administration or related field