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Job Description
Role Purpose:
To provide a range of defined services within the collection process to a set of agreed quality & activity that are aimed at an efficient and effective relationship with prospects. This involves working closely with the Providers Relationship, Legal Department and Claims Integrity team across the kingdom, supporting them to achieve the collection of payments from customers.
Accountabilities:
Following Up on Road Traffic Accident /Fraud Payments Collection
- To maintain strong follow up on the road traffic accident Claims/Fraud payment collection.
- To achieve the monthly collection target assigned by management.
Following Up on Legal Cases Payments Collection
- Coordinating between Legal and External Auditors Office to issue AUP report/legal documents.
- To maintain strong follow up on the Legal cases payment collection.
- To achieve the monthly collection target assigned by management.
Compliance
- Follow Bupa Arabia policies, procedures and values.
- Rules of engagement with clients / brokers.
Reporting
- Inform management of the achievements/updates on a Weekly basis to give visibility on the delinquencies.
- To maintain a comprehensive feedback and highly quality Reports/Dashboard.
- Update records if debtor has been settled.
Skills
- Fluent in English/Arabic and very good computer literate (Word & Excel)
- Excellent communication skills Written/Oral
- Good knowledge with numbers
Education
Business administration or related field
Job Details
Preferred Candidate
About This Company
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.