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Sr. Officer - Call Center

Khobar, Saudi Arabia Posted 2021/11/24 14:13:23 Ref: JB4457646

Job Description

• Provide a high level of services to the customers.

• Maintain a thorough knowledge of all departments, Bupa Arabia network, products and services so that customers are provided accurate information on networks, treatments, paperwork requirements, and general queries with confidence at all times

• Resolves and inputs provider/client requests into CRM according to established guidelines.

• Provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery.

Skills

• A Bachelor degree from a recognized university/institute.

• Very good communication skills in English Language. 

• Willing to work in shifts including night shifts.

• Ability to multi-task in a fast paced changing environment and work well under stress.

Job Details

Job Location Khobar, Saudi Arabia
Job Role Customer Service and Call Center
Employment Status Full time
Employment Type Employee

Preferred Candidate

Career Level / Band Entry Level
Years of Experience Min: 0 Max: 3
Residence Location Khobar, Saudi Arabia; Dammam, Saudi Arabia
Nationality Saudi Arabia
Minimum Degree Bachelor's degree

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