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Job Description
Role Purpose:
This role is to make sure that collections are properly and correctly allocated in system on timely bases. Verify and record transactions, resolve collection and premium invoicing related issues. Perform other tasks to secure payments from clients. Timely analyze and report to management about the status of Premium Invoicing and collection.
Accountabilities:
Maintaining and Properly allocate all the collection receive in Bupa Bank accounts
- Processing, verifying, and posting the records in system related to clients
Performing Collection reconciliations. Maintaining & updating daily tracking of the collection receive
- Summarizes all collection by maintaining daily collection report, coordinating daily with collection & Sales Team for the un-identified deposits or any missing breakdown/details of the collection
Investigating and resolving any irregularities or enquiries related to Invoicing and collection
- Resolving billing issues, and clear the irregularities on timely bases. Working and fixing the issues related to ungenerated invoices and auto submission of invoices report
- Resolving any wrong allocation done in system on timely bases and reallocate correctly
Issuing Sundry Invoices
- Any recharge related invoice must be issued through system
Reporting
- Reporting pending collection/ UID collection on weekly bases
- Reporting invoices related issues on weekly bases
Skills
Years of Experience
- 1 - 4 years of experience
Skills Required
- Strong math, typing, and computer skill
- Excellent communication, problem solving, and time management skills
- High level of accuracy, efficiency, and accountability
- Attention to detail
- Ability to build relationships with clients and internal departments
Education
Accounting, Finance, or related field.