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Job Description
Develop, implement and maintain Robotic Process Automation with the use of RPA technology platform in order to support the Digital Efficiency agenda of BA’s digital transformation strategy.
RPA Development & Delivery
- Develop standard and efficient RPA bots
- Coordinate with business analyst on the developments and highlight any dependencies.
- Implement best framework as per the requirement of the process
- Build high-quality codes and reusable components by following modular programming and architecture design
- Integrate data from various back-end web services and databases
RPA Solutions Design
- Develop clear and accurate Technical Design Documents (TDD) to define in detail the technical design of RPA solution
- Comply with the program standards, processes and technical standards and Cyber Security protocols
- Collaborate with Lead RPA Developer and RPA team members in sprint planning and review
- Recommend changes to improve the reliability, scalability, maintainability, security and performance of developed systems
RPA Maintenance
- Keeping up to date with the latest versions in the applications used by the bots
- Update the codes as per the change request requirements received from the business and execute the integration as necessary
- Engage in code and quality reviews with peer and RPA lead developer to verify and test the developed solution
- Demonstrate the pain points foreseeing any upcoming changes
- Propose digital innovative solutions to improve the customer experience, optimize processes through automation, manage medical costs effectively and contribute to growth in the business
RPA Support
- Post launch support of each process during the hyper care period as required.
- Analyse errors and monitor performance logs, identify and route to the business or the RPA Center of Excellence (COE)
- Participate actively in the change request process which includes performing impact assessment, testing and implementation plan and code review report
- Manually trigger the bot in any attended scenarios.
- Perform continued enhancements to meet the Bupa’s business requirements
Skills
- Fully operational on UiPath RPA platform
- Proficient with Uipath Studio, Studio X and Orchestrator
- Skills in installation and setup of all modules of Uipath (Studio, Runtime and Orchestrator).
- Experience in OCR engines and tools like ABBY FLEXI Capture.(Distributed and Standalone)
- Experience working in Agile teams & strong knowledge of agile methodologies
- Excellent communication skills both verbal and written
Job Details
Preferred Candidate
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.