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Senior Officer – Forecast & Performance

Riyadh, Saudi Arabia Posted 2020/01/13 09:42:56 Ref: JB4141479

Job Description

  • Manage master data, including creation, update, and delete.
  • Assist in the development of reports and analysis.
  • Generate reports from single or multiple systems.
  • Use statistical methods to identify areas of strength and opportunities and flag them for core management team.
  • Cooperate with teams within SME to establish business needs.
  • Collect and interpret performance KPIs.
  • Analyse the results and identify points of strengths and weaknesses for agents, managers, and unit managers.
  • Report the results back to the relevent member of the team for evaluation.
  • Manage performance dashboard within CRM and maintain accuracy of information.
  • Validate data collected by finance team from the sales results with data from SME sales system (CRM).
  • Communicate information with Unit managers to assure data integrity.
  • Generate daily GSQ reporting and update SME sales dashboard information.
  • Communicate agents’ results to management and highlight top performers in the team.
  • Analyse top numbers and patterns to achieve highest sales numbers by regions and nationwide.  
  • Utilize forecast models and tools, analyse trends and maintain accurate data for solutions
  • Analyse all major forecasting matters for resolution and project preparation enhancement.
  • Maintain clear visibilty on New Business funnel for the full year and keep the team up to date.
  • Communicate red flags on SME funnel from duplicate records or funnel shortage for a unit to reach its sales target.
  • Data cleansing on CRM and Caesar.


  • Microsoft Excel and Outlook.
  • Good communication skills.
  • Data models and reporting packages.

Job Details

Job Location Riyadh, Saudi Arabia
Job Role Sales
Number of Vacancies 1

Preferred Candidate

Career Level / Band Entry Level
Years of Experience Max: 4
Residence Location Riyadh, Saudi Arabia
Nationality Saudi Arabia
Minimum Degree Bachelor's degree

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