Senior Officer, Compliance Monitoring

In this role you will required to:

• To handle Compliance Monitoring activities for BUPA Arabia including providing assurance that all rules and regulations are adhered with, as well as to monitor the effective implementation & compliance of all rules and regulations that are laid out by the regulators in all Bupa Arabia departments and functions.
• To fulfil the duties of “Second Line of Defence (LoD)” effectively and efficiently in sync with Bupa Arabia’s governance framework.
• To ensure that Bupa Arabia manages its regulatory risk, compliance and conduct responsibilities to agreed and approved appetites.

Compliance Monitoring & Relationship Management

• Ensure that all information concerning customers, employees and Bupa Arabia activities are treated as confidential.
• Make sure that all regulatory queries/requests for information are responded to in a timely manner.

Compliance Monitoring Policies & Processes

• Follow the Compliance Monitoring Unit’s purpose, authority, responsibility designed in the Compliance Monitoring policies.
• Maintain proper compliance Monitoring reporting procedure for providing appropriate Information/reporting to Compliance monitoring senior manager.
• Compliance Monitoring Annual Plans/ Assignments.
• Follow the compliance Monitoring plan/assignments; by mapping, testing and coordinating with stakeholders to issue monitoring reports, findings and action plans.
• Conduct the Monitoring fieldwork, document the control testing sheet (i.e. documents the test purpose, approach, work completed, materiality, management feedback, results and conclusion).
• Identify and review control weaknesses and deficient conditions, make recommendations for correcting unsatisfactory conditions.
• Complete Monitoring documentation and file as required, ensuring that all records are in place, up to date with adequate access controls.
• Identify and alert any red flag (fraud indicator) during the conduct of the Monitoring engagement to ensure any fraudulent issues are dealt with promptly.
• Insure timely completion of Monitoring and present the key inspection observations issues to the senior manager of Compliance Monitoring on a timely basis.
• Report any restrictions of scope or denial of access to records or documents to the senior manager of Compliance Monitoring.

Compliance Monitoring Findings and Follow up

• Follow up with stakeholder to close all findings/observations with the due date set.
• Contribute to the final Monitoring report including the improvement program.
• Regularly communicate to the senior manager of compliance monitoring information on the progress and results of the opened observations.

• Strong knowledge in insurance, preferably medical insurance.
• Strong knowledge of Bupa Arabia is preferred.
• Diagnostic information gathering.
• High level of written and verbal communication skills.
• Able to work with diverse groups of staff, regulators, and clients.
• Methodical and organized approach to planning, implementation and record keeping for all activities with a high level of attention to detail.
• Self-starter, able to display initiative and proactive approach to problem solving.
• Strong time management and organizational skills.
• Ability to work within a small team environment.