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Riyadh, Saudi Arabia
Posted 2020/01/05 08:46:32
Ref: JB4136899
Job Description
- Building , maintaining and enhancing relationship with clients to develop long term satisfaction
- Meet weekly sales calls and complete reporting in a timely manner
- Handle customer needs with reliability and be responsive in providing prompt service
- Use proactive communication and effectively seek a resolution for a bad experience
- Renew with the proposed prices (increase) to ensure we have a positive contribution
- Manage and Monitor Loss Ratio during the year by monitoring FUR (Frequent user report) and MIS (Management information system) and raise alerts to clients
- Propose (different possible solutions) (product change) that can offer price relief to clients and impove value proposition
- Analyze and understand commercial and technical results to negotiate with clients price increase
- Manage the entire sales process in line with the sales strategy and in strict adherence to the defined stages of the sales pipeline.
- Ensure full compliance with all internal processes including accurate and timely maintenance of CRM records (SAGE)
- Liaise with other internal departments as required to ensure smooth running of all interactions that the customer has.
- Provide accurate reports and forecasts on activity and sales performance as and when required by management
- Maintain customer interaction and other applicable sources like SAMA (Saudi Arabian Monetary Agency) and CCHI (Corporate Council for health insurance)
- Go online regularly to SAMA and CCHI and stay up to date about market updates and PMI industry
- Look at competitors websites to compare against ours and identify gaps
- Follow SAMA and CCHI rules and regulation
- Build effective relationships both within and outsdie the department
- Seek input from and maintain effective ongoing communication with others
- Manage conflict to ensure least disruption to organization
- Comply 100% with the rules and regulation of SAMA and CCHI
- Update clients with all changes in the PMI (Private Medical Industry) industry rules, regulations and product
- Comply with company internal rules and regulation
- Prepare client agreements and KYC (Know your customer) and make sure they are signed and stamped from client and properly handed over to sales operation team for archiving and auditing
- 100% compliance with Bupa Arabia credit control policy
- Print Debtor report on weekly basis to ensure appropriate planning for unpaid debt to avoid suspension
- Ensure premiums are collected and support collection team in communication with clients
- Align customer financial position with collection team and Finance
Skills
- Verbal and written Communication skills
- Computer skills
- Microsoft office
- Work under pressure
- Ideally Bachelors degree from a recognized University
Job Details
Job Location
Riyadh, Saudi Arabia
Job Role
Sales
Preferred Candidate
Career Level / Band
Entry Level
Years of Experience
Min: 0 Max: 3
Nationality
Saudi Arabia
Minimum Degree
Bachelor's degree
