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Job Description
The Senior Manager - Enterprise Credit Risk & Intelligence is responsible to champion the development and management of a world class credit risk organization to support Bupa Arabia in the Saudi market. Demonstrate a dedication to internal and external customer excellence. Should regularly present to senior leadership, detailed credit reporting and analyses, to ensure strategic and operational decisions are fact-based.
Credit Risk & Intelligence
- Identify trends, patterns, procedural and strategic opportunities that will improve loss prevention, detection results, and customer satisfaction.
- Enhance analytical strength in the team by building subject matter expertise in internal models, credit policy, business trends as well as technical skills.
- Identify and maintain appropriate controls to ensure business strategies are achieved within the established corporate risk appetite.
- Conduct analysis of current and historic data (e.g. authorizations, write off data, chargebacks) to keep our systems and processes at the cutting edge of risk analytics.
Credit Policy & Procedures
- Ensure processes are in place to provide awareness, monitoring and responses to address emerging risk or opportunities.
- Recommending adequate corporate/SME credit policy and procedures to close process gaps.
Systems & Technology Enhancements
- Perform analysis and enhance analytic tools to monitor portfolio credit risk and flag accounts for review and
- Engage in continuous efforts to enhance department initiatives.
Reporting & Presentation
- Producing regular management reports timely and accurately
- Establish and follow appropriate governance and escalation processes to identify and report on emerging trends related to the credit risk of the market.
People Management & Customer Satisfaction
- Prioritize and ensure alignment with departmental, divisional, and corporate objectives.
- Maintain strong relationship with all business departments
Skills
Education
- Bachelor’s degree in Accounting, Finance, Statistics, Mathematics, Computer Science, Economics or related field.
Years of Experience
- 8 – 10 years' experience
Skills Required (Technical/Managerial)
- Strong analytical and negotiation skills
- Excellent reporting skills
- Problem solver
- Excellent communication skills, English language
- Advanced Microsoft skills (Mainly Excel & Power Point)
- Confidence to deal with a range of stakeholders
- Expertise in manipulating and analysing very large, complex, multi-dimensional data sets using SAS/SQL is a plus
Job Details
Preferred Candidate
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.