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Job Description
Role Purpose:
To lead the implementation, management, enhancement, and ongoing support of Oracle ERP applications across Bupa Arabia, ensuring the ERP ecosystem effectively supports Finance, Procurement, Supply Chain, HR, Claims Operations and other business functions while driving process optimization, digital transformation, and overall business efficiency.
Key Accountabilities:
1- Strategic & Leadership;
- Define ERP roadmap aligned with business strategy and transformation goals.
- Lead Oracle ERP initiatives, upgrades, migrations, and enhancements.
- Manage ERP governance, controls, standards, and best practices.
- Act as primary liaison between business stakeholders, IT teams, and vendors.
- Manage ERP team members, consultants, and project resources
2- ERP Implementation & Support;
- Strong experience in Oracle E-Business Suite and Oracle Fusion Cloud.
- Oversee implementation of Oracle ERP modules (Financials, Procurement, SCM).
- Ensure system stability, availability, and performance.
- Manage configurations, customizations, user roles, workflows, and integrations.
- Ensure strong change management, testing, and release control.
- Supervise resolution of incidents, service requests, and enhancements
3- Business Process & Optimization;
- Analyze business requirements and translate them into ERP solutions.
- Standardize and automate processes across departments.
- Ensure data integrity, accuracy, and compliance.
- Improve user experience and system adoption through training and guidance.
- Support audit, compliance, and regulatory reporting.
4- Stakeholder Collaboration & Enablement;
- Manage Business stakeholders , Oracle, and other support vendors.
- Oversee licensing, renewals, and budget planning.
Skills
- Experience in leading ERP(On-Prem and Cloud) implementations, rollouts, or upgrades.
- Proven experience managing cross-functional ERP teams and consultants.
- Strong vendor management and partner coordination skills
- Strong skills in issue management, incident handling, and SLA governance.
- Experience managing patches, enhancements, and system stabilization.
- Ability to define test strategy, UAT management, and production deployment controls.
- Healthcare Experience is an added advantage.
Education
Bachelor’s degree in Engineering
Job Details
Preferred Candidate
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.
