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Job Description
Role Purpose:
Data Center management roles ensure the reliability, efficiency, and security of critical infrastructure supporting enterprise IT services and business continuity.
The role is responsible for the governance, operational excellence, and performance reporting of data center environments.
The role ensures high availability, operational resilience, compliance, and optimized utilization of data center infrastructure while providing monitoring and utilization reporting.
This position oversees data center operations, facilities coordination, service reliability, capacity planning, and KPI-driven performance management across on-premises and hybrid infrastructure environments.
Key Accountabilities:
1-Data Center Operations Management:
- Lead end-to-end operations of enterprise data center (24x7 environments), Ensure availability, reliability, and performance of Compute, storage, and network infrastructure, Power, cooling, and environmental systems physical security and access controls
- Establish operational standards, SOPs, and governance frameworks
2-Executive Reporting & Governance:
- Develop executive dashboards covering:
- Availability & uptime metrics
- Capacity utilization
- Incident trends & RCA
- Risk and compliance posture
- Energy efficiency (PUE)
- Provide monthly and quarterly reports to management
3-Strategy & Capacity Planning:
- Define long-term data center strategy aligned with enterprise digital transformation.
- Lead capacity forecasting and growth planning.
- Support hybrid cloud and cloud migration initiatives.
- Optimize utilization and cost efficiency (OpEx / CapEx balance).
4-Standard operating procedures:
- Ensuring contingency plans, standards and guidelines are followed
- Monitor Risk, Compliance & Resilience, ensure compliance with ISO 27001, ITIL practices, regulatory requirements, Internal audit standards, lead disaster recovery and business continuity readiness, conduct operational risk assessments and audits, maintain operational resilience frameworks.
5-Vendor & Financial Management:
- Manage vendors, colocation providers, and OEM partners, control operational budgets and infrastructure investments, optimize energy consumption and operational efficiency.
- Oversee contract governance and SLA performance
6-Continuous Improvement:
- Stay current with data center advancements and recommend new tools and practices to improve data center efficiency.
Skills
- Data center infrastructure (power, cooling, cabling)
- Server, storage, virtualization platforms
- DCIM tools & monitoring platforms
- ITIL Service Management
- Capacity & performance management
- Disaster recovery architecture
- Infrastructure observability
Education
Bachelor’s degree in IT, Computer Engineering, Electrical Engineering, or related field.
Job Details
Preferred Candidate
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.
