Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.
Upload
Job Description
To ensure that specific BUPA products are sold to the retail customers based on the leads generated, as per the need of the customer and ensuring that all the sales processes are followed ensuring high customer satisfaction thereby helping the Retail Sales business achieve their targets.
- Follow set KPI's by team leader for number of calls, visits and proposals.
- Search for new leads by different sources (Net - calls - territory Management - Referrals - CRM … etc)
- Ensure submitting the quotation within department KPI's (72 hours).
- Ensure high standard written correspondences in Arabic & English
- Fulfill Renewal book target
- Track all sales stages from identification of prospect, calls, meetings, follow ups, pricing and agreement signature, relation
- Ensure premium collection according to Finance policy
- Ensure Premium collection in accordance to BA credit control policy
- Achieving 100 % of Outstanding collection
- Ensure that the daily sales report is sent to the Team Leader
- Ensure that a monthly report of all the accounts that have been won & lost
- Maintain awareness of market trends and competitors
- Meet minimum weekly sales call standards and complete all reporting, forecasting in a timely manner
- Maintain awareness of market trends and competitors practices and pass on the intelligence to the retail sales management
- Ensure that the customer is completely satisfied with the interaction during the interaction.
- Follow up on customer query & request which requires interaction with other departments (Membership - Customer Service - Pre-Auth - Claim - Finance …etc)
- Ensure monthly visit or when needed to build good relation with the client & apply the loyalty program
- Comply with all regulatory requirements of SAMA & CCHI to mitigate any compliance risk
Skills
- Should have good grasp in written and spoken English & Arabic
- Ability to work under pressure
- Drive to perform at high levels
Job Details
Preferred Candidate
About This Company
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.