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Senior Associate - SME Broker Management

Bupa Arabia Jeddah , Saudi Arabia Posted 2026/08/30 14:32:26 Expires 2026-09-06 Ref: JB1100089495
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Job Description

Responsible for selling and promoting insurance products or services through broker agents. It involves building strong relationships with brokers, managing sales processes providing product knowledge, and ensuring that sales targets are met. Also, work closely with brokers to expand market reach, increase sales, and improve client satisfaction. 

 

Broker relationship Management:

  • Develop and maintain strong relationships with insurance brokers, agents and other intermidiaries
  • Act as primary point of contact for brokers, providing support, answering quiries, and resolving issues
  • Educate brokers on the company’s products, features, and benefits to enable them to effectivley sell to clients

Sales and target achievement:

  • Drive sales by identfying and pursuing new broker partnerships and expanding exisitng relationships
  • Meet or exeed sales target by promoting insurance products and services through brokers
  • Assist brokers in closing the sales by providing them with the necessary resources, tools and support

Product knowledge and training:

  • Provide ongoing training to brokers on product offerings, industry trends, and sales techniques
  • Ensure brokers are equipped with accurate and up-to-date information regarding policies, pricing, and eligibility requirements
  • Offer guidance on sales strategies and best practices to optimize the broker’s performance

Market expansion and lead generation:

  • Work with brokers to identify potential customers and develop strategies to increase market penetration
  • Generating and qualify leads for brokers to pursue and close
  • Monitor and evaluate the performance of brokers in reaching sales goals

Management and documentation:

  • Ensure proper documentation of all transactions and maintain up-to-data records in CRM
  • Monitor and report on broker performance and sales results, providing insights for improvements
  • Adhere to company policies, industry regulations, and ethical standards in all sales activities.
  • Ensure all sales practices comply with legal requirements and company guidelines and maintain integrity in all dealings

Customer service and retention:

  • Collaborate with brokers to ensure high levels of customer satisfaction and retention
  • Support to resolve any issues or complaints from brokers or clients to maintain positive relationship
  • Follow up with brokers after sales to ensure smooth onboarding and address any concern

Skills

  • Sales Experience
  • Product Knowledge
  • Communication Skills
  • Interpersonal Skills
  • Sales Techniques
  • CRM Systems
  • Market Awareness
  • Problem-Solving Skills

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Job Details

Job Location Jeddah , Saudi Arabia
Job Role Sales
Employment Type Employee

Preferred Candidate

Career Level / Band Entry Level
Years of Experience Min: 0 Max: 2
Residence Location Jeddah , Saudi Arabia
Nationality Saudi Arabia
Minimum Degree Bachelor's degree

Bupa Arabia

Insurance Jeddah , Saudi Arabia 500 employees or more +966.9.200.00456 https://www.bupa.com.sa

Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.


Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).


As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.


Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.


Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.

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