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Job Description
- To answer and dial out calls from customers professionally and responding inquiries.
- Managing large amounts of inbound and outbound calls.
- Follow communication script.
- Identify customer needs clarify information, provide solution.
- Manage and update customer databases.
- Document and report on customer feedback to improve customer experience.
- Communicate the vision, mission and values of the organization to ensure compliance within the business.
Skills
- Good Communication skills.
- Empathy.
- Previous experience in a customer support role.
- Strong phone and verbal communication skills along with active listening.
- Ability to multi – task.
Job Details
Job Location
Jeddah , Saudi Arabia
Job Role
Customer Service and Call Center
Employment Status
Full time
Employment Type
Employee
Number of Vacancies
1
Preferred Candidate
Career Level / Band
Entry Level
Years of Experience
Min: 0 Max: 1
Residence Location
Jeddah , Saudi Arabia
Nationality
Saudi Arabia
Minimum Degree
Bachelor's degree
