Mobile App Developers (OutSystems)

Role Purpose:

Create, implement and maintain new and existing mobile applications by translating the UI/UX design into usable app solutions that will meet customers’ requirements thus improving Bupa mobile app users’ experience.

Accountabilities:

Solutions Design

• Collaborate closely with internal stakeholders to clearly understand the business requirements
• Develop clear and accurate Technical Design Documents (TDD) to define clearly and in detail the mobile app technical design using best archtecture principles followed by Bupa
• Comply with the program standards, processes and technical standards defined for the project and Cyber Security protocols
• Collaborate with the team members in sprint planning, review and retrospective
• Recommend changes to improve the reliability, scalability, maintanabiity, security and performance of developed systems

App Development & Delivery

• Develop testable and efficient mobile application using OutSystems platform
• Ensure active involvement in Change Advisory Board (CAB) to clarify development work done
• Strive to apply OutSystems best practice in all aspects of work
• Implement new functionality and upgrades on existing Bupa mobile application
• Integrate Cordova plugins or develop new plugin if needed
• Build reusable components by following O/S modular programming and architecture design
• Integrate data from various back-end web services and databases using SOAP and REST APIs
• Work closely and effectively with the team members to meet the project milestones and business requirements as per BRD
• Understand UX and UI design, so end-user requirements can be effectively translated into technical solutions

Application Support

• Support the testing of applications either in Development or Quality Assurance environment including the required penetration testing to ensure arising issues are timely and properly resolved
• Analyse errors, performance and monitor logs using O/S analytic tools to troubleshoot, identify and fix App performance issues post-deployment
• Create, manage and audit users activity by using O/S Lifetime and Service center
• Participate actively in the change request process which includes performing impact assessment, testing and implementation plan and code review report
• Improve code quality through unit tests, automation and performing code reviews using O/S Service center
• Implement application deployment from development environment to quality assurance and finally production environment by following O/S best pratice
• Perform continued enhancements to meet the Bupa’s business requirements

Innovative Solutions

• Constantly keep up to date with latest OutSystems technological innovations and solutions through O/S community forums, O/S University courses and coaching by O/S technical success manager
• Discover new components through O/S forge that will extend the mobile application capabilities
• Engage in code and quality reviews to review, analyse, improve and share coding skills
• Demonstrate an interest in learning new technologies that will contribute in achieving Bupa digital strategies
• Propose digital innovative solutions which will improve the customer experience, optimize processes through automation, manage medical costs effectively and contribute growth in the business

Proactive Management & Analysis

• Measure the end-user experience in production environment based on Bupa’s standard indicators of user satisfaction
• Use O/S monitoring and analytical tools to conduct a comprehensive audit and monitor proactive management of application performance
• Analyse errors and performance logs using O/S Service center to help teams efficiently prevent to any issue that may arise
• Collect metrics of how applications are performing to monitor and troubleshoot runtime issues e.g. client, network and service metrics
• Create dashboard and report from O/S analytics to automatically identify issues
• Investigate server response times by logging and reporting maters such as slow queries, integration responsiveness, or custom code request time.
• Continuously evaluate and implement new technologies to maximize development efficiency

Years of Experience

• 3-5 years minimum experience in systems development preferably in mobile app development

Skills Required

• Proficient in C#.Net
• Experience working in Agile teams & strong knowledge of agile methodologies
• Proficient with OutSystems Service Studio & Integration Studio
• Knowledgeable in using Life time and Service center
• Experience in Outsystems app library Forge integrating with repository of application modules and components.
• Proficient in API Integrations e.g. SOAP, REST
• Proficiency in web based languages (JavaScript, JQuery, CSS, HTML)
• Familiarity with agile development and software engineering best practices
• Excellent communication skills both verbal and written
• Multitask and prompt response to problems