Medical Director

To provide clinical leadership for the Integrated Care Center (ICC), ensuring delivery of high-quality, safe, and patient-centered care. The Medical Director is accountable for clinical governance, physician performance, regulatory compliance, and alignment of clinical services with organizational goals, including quality outcomes, patient experience, and cost-effective care.

Clinical Leadership, Governance,
Accreditation & Regulatory Compliance

•          Provide overall clinical leadership for the ICC clinical services and medical operations
•         Enforce clinical policies, protocols, and standards of care
•         Lead clinical governance meetings and medical committee activities in the center
•          Oversee the credentialing and privileging process for all medical staff
•          Ensure compliance with MOH KSA regulations and CBAHI accreditation standards
•          Lead CBAHI accreditation preparation and audit activities for the center with collaboration with Medical Quality team
•         Maintain up-to-date policies per CBAHI chapter standards.
•         Respond to regulatory authority inquiries and inspection findings
• Ensure maintenance of accurate medical records and documentation standards

Quality Improvement & Patient Safety

•        Monitor clinical KPIs and quality indicators
•        Lead root cause analysis for adverse events and near-misses
•       Implement evidence-based clinical improvement initiatives
•       Champion a culture of patient safety across all care team
•       Oversee IPSG implementation and monitoring.

Medical Staff Management

•       Lead center physician recruitment, onboarding, and retention processes
•        Ensure that regular performance appraisals and competency assessments are conducted
•        Manage physician scheduling and workload distribution
•       Identify training needs for medical staff
•      Handle medical staff disciplinary matters in line with HR policie

Mmedical Staff Management 

•        Oversee day-to-day clinical operations across the ICC clinic
•       Ensure optimal patient flow and reduce wait times working with patient experience and service team
•       Monitor adherence to clinical care pathways and referral protocols

Strategic Planning & Stakeholder Engagement

·       Contribute to the strategic vision and business planning of the ICC clinic

·       Represent the ICC in senior leadership discussions

·       Build and maintain relationships with MOH, and external entities.

·       Identify opportunities for new clinical services and program expansion

·       Report clinical performance outcomes to senior management

·       Any other duties assigned by Executive Director – Medical

Clinical Duties (40%)

•         Deliver safe, evidence-based, and patient-centered clinical care within scope of specialty by conducting patient consultations, assessments, diagnosis, and treatment.

•         Maintain clinical excellence while acting as a role model for medical staff.

•         Maintain accurate, timely medical documentation.

•         Ensure continuity, efficiency, and quality of patient services.

·       Clinical leadership and decision making

·       Demonstrated experience managing multi-specialty ambulatory care settings

·       Experience in clinical governance, quality improvement, and patient safety programs

·       Experience leading accreditation processes (CBAHI, JCI, or equivalent national/international standards)

·       Familiarity with MOH regulatory frameworks, healthcare policies, and licensing requirements

·       Excellent communication skills.

·       High standards of professionalism, confidentiality, and governance.

·       Risk management and problem solving

·       Strong judgement, professionalism and ethical practice

·       Excellent computer skills

·       Fluent Arabic and English languages

Medicine and Surgery