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Manager - Telesales

Bupa Arabia Riyadh, Saudi Arabia Posted 2019/11/20 09:22:00 Ref: JB4121422

Job Description

  • Building, maintaining and enhancing relationship with clients to develop long term satisfaction
  • Supervise the portfolio of their team and ensure retention is achieved as per AOP
  • Analyze business problems, create effective solutions, exercise good judgement
  • Renew with the proposed prices (increase) to ensure we have a positive contribution
  • Analyze and understand commercial and technical results to negotiate with clients price increase
  • Liaise with other internal departments as required to ensure smooth running of all interactions that the customer has
  • Provide accurate reports and forecasts on activity and sales performance as and when required by management
  • Go online regularly to SAMA and CCHI and stay up to date about market updates and PMI industry
  • Look at competitors websites to compare against ours and identify gaps
  • Build effective relationships both within and outsdie the department
  • Print Debtor report on weekly basis to ensure appropriate planning for unpaid debt to avoid suspension
  • Manage the debtor report of the relationship unit
  • Ensure premiums are collected

Skills

  • Relevant Experience is a must
  • Holds IFCE certification (Insurance Foundation Certification Exam) is preferable

Job Details

Job Location Riyadh, Saudi Arabia
Job Role Sales

Preferred Candidate

Career Level / Band Mid Career
Years of Experience Min: 3 Max: 10
Gender Female
Nationality Saudi Arabia
Minimum Degree Bachelor's degree

About This Company

Bupa Arabia

Insurance Jeddah , Saudi Arabia 500 employees or more +966.9.200.00456 https://www.bupa.com.sa

Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.


Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).


As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.


Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.


Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.

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