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Manager - Telesales

Riyadh, Saudi Arabia Posted 2019/11/20 09:22:00 Ref: JB4121422

Job Description

  • Building, maintaining and enhancing relationship with clients to develop long term satisfaction
  • Supervise the portfolio of their team and ensure retention is achieved as per AOP
  • Analyze business problems, create effective solutions, exercise good judgement
  • Renew with the proposed prices (increase) to ensure we have a positive contribution
  • Analyze and understand commercial and technical results to negotiate with clients price increase
  • Liaise with other internal departments as required to ensure smooth running of all interactions that the customer has
  • Provide accurate reports and forecasts on activity and sales performance as and when required by management
  • Go online regularly to SAMA and CCHI and stay up to date about market updates and PMI industry
  • Look at competitors websites to compare against ours and identify gaps
  • Build effective relationships both within and outsdie the department
  • Print Debtor report on weekly basis to ensure appropriate planning for unpaid debt to avoid suspension
  • Manage the debtor report of the relationship unit
  • Ensure premiums are collected

Skills

  • Relevant Experience is a must
  • Holds IFCE certification (Insurance Foundation Certification Exam) is preferable

Job Details

Job Location Riyadh, Saudi Arabia
Job Role Sales

Preferred Candidate

Career Level / Band Mid Career
Years of Experience Min: 3 Max: 10
Gender Female
Nationality Saudi Arabia
Minimum Degree Bachelor's degree

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