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Job Description
To design and implement digital solutions and innovation projects with cross-functional teams to support the Digital Transformation and execute all project activities and deliverables based on agreed deadline, budget, and performance standard.
Business Partnership
- Facilitate all challenges and opportunities to meet the job demands and business expectations
- Analyze the problems and opportunities with cross-functional teams and identify the corresponding technological solutions which will fuel business growth, re-engineer the process towards efficiency and productivity, and achieving best in class customer service
- Engage functional owners in all Request for Information (RFI) sessions with external solution providers
- Propose compelling digital solutions for process automation and data analysis
- Manage the delivery of organizational objectives within the agreed timeframe, while maintaining high quality standards and ensuring that the efficiency & speed of projects delivery is maintained
- Build a successful business relationship/ partnership with outsourced development company (ODC) and vendors
Projects Development and Insights
- Manage & support the business case preparation for highly strategic projects
- Prepare project charter document (vision, objectives, scope, deliverables, risks and summarized plan) for agreed projects
- Conduct commercial viability analysis and review to ensure cost and healthcare outcome effectiveness
- Research and benchmark with market data, evaluate competitor offerings and identify service gaps and opportunities in healthcare insurance services
Design & Appraisal
- Undertake data collection and budget considerations.
- Identify project ideas and proposals consistent with strategic focus
- Develop clear systems that provides real-time information relevant to development and supports objectives
- Present the final appraisal of projects with CET and SMT leadership teams for consensus
- Manage project resource, risk mitigation, quality assurance, supplier selection criteria and change management plans
Project Management & Implementation
- Implement various components of a solution through the effective execution of the methodology using solid functional, technical and/or project management methodology.
- Monitor & control the progress of international project activities against the agreed plan on a regular basis
- Ensure deliverables are on time and meet customer needs as analyzed.
- Identify and report potential risks and mitigation actions
- Share regular project progress reports with all internal and external stakeholders
Project Completion & Evaluation
- Develop robust monitoring and feedback systems.
- Identify outstanding items (activities and risks) and drive the closure with effective outcomes
- Hand-over plan to ensure smooth transition to customer environment
- Monitor, deliver and close supplier agreements
- Conduct post implementation review and evaluation to ensure optimal service delivery
- Document and archive project plan document in a central repository
- Use different communication channels and tools to leverage new services in customers & partner providers/vendors
Skills
- Project management
- Communication
- Change management
- Business analysis & development
- Excellent communication skill
- Excellent computer and presentation skills
- Service delivery skill
- Leadership and analytical skills
- Crisis management
- Team building and management
Job Details
Preferred Candidate
About This Company
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.