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Job Description
Role Purpose:
The Enterprise Credit Analytics Manager is responsible to lead analytics and reporting efforts across multiple credit risk functions, including credit strategy, KYC & customer verification, and charge back operations. Will represent the Credit Risk department on cross-functional teams working on strategic projects impacting data management and analytics. Will support senior leadership with detailed analyses and reporting to ensure strategic and operational decisions are information-based.
Accountabilities:
Credit Risk Analysis
- Analyze unique internal and external data to gain deep business knowledge and insight on customer activity and usage behaviors and their relationships with fraud and credit risk
- Identify trends, patterns, procedural and strategic opportunities that will improve loss prevention, detection results, and customer satisfaction.
- Evaluate, analyze and leverage a range of statistical measures to recommend, review and implement decisions that will have a positive impact on the P&L.
Credit Policy & Procedures
- Conduct analysis of current and historic data (e.g. authorizations, write off data, chargebacks) to keep our systems and processes at the cutting edge of risk analytics.
- Recommending adequate corporate/SME credit policy and procedures to close process gaps.
Systems & Technology Enhancements
- Perform analysis and enhance analytic tools to monitor portfolio credit risk and flag accounts for review and
- Engage in continuous efforts to enhance department initiatives.
Monitoring & Reporting
- Producing regular management reports timely and accurately
- Adaption proactive approach in reporting and monitoring
People Management & Customer Satisfaction
- Maintain strong relationship with all business departments
- Ensure utilizing team capabilities, knowledge, and engagement in supporting Credit Dept main objectives
Skills
Skills Required
- Strong analytical and negotiation skills
- Excellent reporting skills
- Problem solver
- Excellent communication skills, English language
- Advanced Microsoft skills (Mainly Excel & Power Point)
- Confidence to deal with a range of stakeholders
Other Requirements
- Expertise in manipulating and analyzing very large, complex, multi-dimensional data sets using SAS/SQL is a plus
Education
Bachelor’s degree in Accounting, Finance, Statistics, Mathematics, Computer Science, Economics
Job Details
Preferred Candidate
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.