Manager - Digital Platforms Performance

Role Purpose:

To manage the design, development and implementation of systems and processes to facilitate the collection, consolidation, analysis and reporting of all Digital Operations platforms data. 

Key Accountabilities:

1. Data Management

• Determine the required digital data and develop end-user analytic Dashboard; build automated systems ( Tableux , BI .. etc )
• Lead the design and implementation of systems and processes to facilitate the collection, consolidation, analysis, and reporting of all digital data
• Responsible for problem-solving and overcoming challenges in data mining
• Oversee and analyze data from various resources, conducting of statistical analysis, extremely large data sets in storage, manipulation and extraction, Sequel or SQL, data extraction 

2. Data Analysis and Interpretation

• Ensure and drive the analysis Weekly/Monthly KPI reports focuses on commercial and operational performance, efficiencies
• Lead the development of written and graphic presentation
• Collaborate with BI to ensure data from all sources are available for analysis 

3. Data Reporting

• Ensure consistent analysis and reporting as per the agreed SLA
• Develop, prepare presentations / updates regularly as per the agreed SLA
• Identifying data gap / area for improvement to ensure optimum outcomes for all engaged members and share the insights with leaders timely 

4. Operational Predictive Analysis

• Responsible for the development of predictive models that will derive insights
• Provide business managers fact-based recommendations and forecasts related to predictive analytics
• Interacting with leadership to create high-impact, data-driven projects that align with corporate initiatives
• Developing knowledge base of industry/market trends and analysis of their impact and potential for new business 

• Expert level with data visualization, Framework, and Tableux and Microsoft Excel and PowerPoint ( power query, VB and Macro programming )
• Healthcare organization experience is a plus
• Strong logical, analytic, presentation, assessment and interpretation skills
• Strong troubleshooting, problem-solving and analytical skills, excellent follow up skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment

Industrial Engineering or MIS or any related field