Upload
Job Description
To deliver TPA patient-centered services within clinical excellence covered network and provide quality medical care to ensure positive patient experience during their healthcare journey
Patient-Centered Service:
- Engage with inpatients and their families to swiftly address any hospital related concerns or issues.
- Collaborate with cross-functional stakeholders to support appropriate and effective treatment and care.
- Ensure the consistent reporting of daily medical outcomes and notes for all patients
- Manage members and hospital staff feedback and provide resolution
- Identify possible issues and act proactively for solutions to avoid a negative impact
Clinical Excellence:
- Oversee hospital medical services and adherence to clinical standards
- Monitor excellence in inpatient services to enhance clinical outcomes
- Identify negative impact and critical issues with Provider's Medical management as they arise
Stakeholder Collaboration:
- hospitals and support their professional development.
- Collaborate with healthcare consultants and providers to align case management plans with contractual clinical pathways.
- Ensure hospitals are compliant with the agreed standards of service delivery with Bupa
- Coordinate with hospital teams to ensure seamless patient care and address any challenges or issues that may arise
Skills
- Interpersonal and communication skills
- Ability to work under pressure
- Adaptability
- Time management
- Multi tasking skills
- Complete work timely and accurately
- Strong understanding of clinical practices and healthcare operations.
- Commercial skills
- Service oriented
- 2 – 5 years preferrably in healthcare sector
- Bachelor’s Degree in MBBS/MD/DO
Job Details
Preferred Candidate
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.
