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Job Description
Role Purpose:
To lead the identification, development, and implementation of Artificial Intelligence (AI) solutions within Bupa Arabia, specifically leveraging AI to enhance healthcare services, operational efficiency, and member experience. This role drives AI initiatives from conceptualization to deployment, ensuring alignment with strategic objectives and fostering innovation across the organization.
Key Accountabilities:
1-AI Solution Design & Delivery:
- Lead the end-to-end design, development, and deployment of AI/ML models and solutions.
- Collaborate with cross-functional teams (e.g., data science, engineering, business units) to translate requirements into technical specifications.
- Ensure AI solutions are scalable, secure, and integrated seamlessly into existing systems, including Bupa Care Connect.
2-Performance Monitoring & Optimization:
- Establish robust monitoring frameworks to track the performance and impact of deployed AI models.
- Analyse AI model outputs and business metrics to identify areas for improvement and optimization.
- Implement iterative enhancements and retraining strategies to maintain model accuracy and relevance.
3-Ensure Compliance with AI Ethics & Governance:
- Review models for bias and fairness
- Document compliance checks
- Liaise with governance committees
4-Stakeholder Collaboration & Enablement:
- Act as a subject matter expert, providing guidance and support on AI capabilities to various business units.
- Foster strong relationships with internal stakeholders to understand their needs and champion AI adoption.
- Conduct workshops and training sessions to enhance AI literacy across the organization.
Skills
- Deep expertise in Artificial Intelligence, Machine Learning, and Data Science principles
- Proficiency in AI/ML frameworks and programming languages (e.g., Python, TensorFlow, PyTorch)
- Strong analytical, problem-solving, and critical thinking skills
- Excellent communication, presentation, and stakeholder management abilities
- Project management methodologies (Agile/Scrum)
- People Management Skills, including: Team leadership and motivation, Conflict resolution and coaching, Performance monitoring and feedback, Building collaborative and inclusive team culture
Education
Bachelor degree in Computer Science, Artificial Intelligence, Data Science, or a related
Job Details
Preferred Candidate
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.
