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Director - Applications & Software Engineering

Bupa Arabia Jeddah , Saudi Arabia Posted 2025/08/12 12:49:22 Ref: JB1100071019

Job Description

Role Purpose:

Build and maintain secure, scalable software solutions that power Bupa Arabia’s digital products and internal systems. Deliver high-quality applications, seamless integrations, and automation to drive innovation, customer value, and business agility.

Seek a hands-on, technically fluent leader to define the technical strategy, scale Agile delivery, and champion engineering excellence across all customer-facing and enterprise applications. Lead modernization initiatives, integrate legacy and modern platforms, and partner with Product, Platform, AI/Data, and Cybersecurity teams to deliver secure, compliant, and high-performing solutions.

The ideal candidate has built native applications, led large-scale Agile delivery, implemented DevOps at scale, and driven successful integrations in regulated industries such as Health tech or insurance.

 

Key Accountabilities:

1- Custom Application Development and Enterprise Systems Development;

  • Design and deliver secure, high-performing web and native mobile apps for members, partners, and employees
  • Lead cross-functional teams to create intuitive, scalable digital experiences
  • Extend and customize enterprise platforms (ERP, HR, Finance, CRM) through development, integrations, and upgrade management
  • Ensure enterprise applications are tailored to business needs and fully compliant with regulatory standards

 

2- Integration Engineering (API & Middleware) and DevOps & Automation Engineering;

  • Architect and manage API integrations and middleware platforms to enable real-time, secure data exchange between systems
  • Build robust, maintainable connectors for both legacy and modern platforms
  • Drive DevOps culture across engineering—implement CI/CD pipelines, infrastructure-as-code (IaC), and automated testing frameworks
  • Ensure secure, efficient, and consistent deployments across environments

 

3- Release & Change Management;

  • Plan and coordinate software releases, including change approval, risk mitigation, and rollback strategies
  • Align with ITIL-based service management practices to ensure smooth deployments

 

4- Application Lifecycle Support;

  • Lead triage, bug fixes, enhancements, and release readiness with full accountability for application stability and performance
  • Oversee long-term support plans, technical debt management, and refactoring

 

5- Quality Engineering & Test Automation;

  • Promote test automation and early-stage quality controls—unit, regression, performance, and user acceptance testing
  • Establish measurable quality KPIs and embed QA in the development lifecycle

 

6- Team Leadership & Strategic Responsibilities;

  • Define engineering culture, standards, and architecture across Bupa Arabia.
  • Lead, coach, and grow multiple product engineering teams.
  • Partner with Product, Design, Platform, and Infrastructure to align goals and execution.
  • Drive engineering velocity, code quality, and continuous delivery.
  • Modernize applications, integrating and replacing legacy systems where appropriate.

Skills

  • Hands-on experience with native application development (iOS, Android, Web).
  • Strong track record in Agile software delivery and leading cross-functional teams.
  • Deep expertise in DevOps, CI/CD, automation, and Agile SDLC tools (e.g., GitHub, Jenkins, Jira, Azure DevOps).
  • Proven experience integrating and modernizing legacy systems.
  • Proficiency in cloud-native architecture, REST APIs, microservices, and containerized environments.
  • Familiarity with enterprise platforms (Oracle, Salesforce, Microsoft Dynamics) is a plus.
  • Previous experience in healthcare, insurance, or other regulated digital platforms is highly desirable.
  • Relevant professional certifications are highly desirable, such as Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Agilist, Azure Solutions Architect Expert, AWS Solutions Architect – Professional, or Google Professional Cloud Architect.
  • Additional certifications in DevOps (e.g., Microsoft Certified DevOps Engineer Expert, AWS DevOps Engineer – Professional), Enterprise Architecture (TOGAF), or Application Security (CSSLP, CEH) are a plus.
  • Master’s degree in Software Engineering, Computer Science, Information Systems, or Business Administration preferred.

Education

Bachelor’s degree in Computer Science, Software Engineering, Information Technology

Job Details

Job Location Jeddah , Saudi Arabia
Job Role Information Technology
Employment Status Full time
Employment Type Employee

Preferred Candidate

Career Level / Band Senior Management
Years of Experience Min: 12
Residence Location Saudi Arabia
Minimum Degree Bachelor's degree

Bupa Arabia

Insurance Jeddah , Saudi Arabia 500 employees or more +966.9.200.00456 https://www.bupa.com.sa

Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.


Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).


As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.


Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.


Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.

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