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Job Description
•Building , maintaining and enhancing relationship with clients to develop long term satifaction
•Handle customer needs with reliability and be responsive in providing prompt service
•Use proactive communication and effectively seek a resolution for a bad experience
•Present Service Presentation
•Conduct client web training for all Bupa Arabia online services including membership training
•Provide Focus Group for clients through delivering interactive session for audience response to acquire feedback,towards our product and services
•Manage the entire sales process in line with the sales strategy and in strict adherence to the defined stages of the sales pipeline.
•Liaise with other internal departments as required to ensure smooth running of all interactions that the customer has
•Provide accurate reports and forecasts on activity and sales performance as and when required by management
•Support in ad-hoc projects assigned
•Maintain customer interaction and other applicable sources like SAMA (Saudi Arabian Monetary Agency) and CCHI (Corporate Council for health insurance)
•Understand Trends and market evolution
Skills
•Bachelor degree from a recognized University
•Must be fluent in spoken and written English and Arabic.
•Must have Excellent self-management, motivational, negotiation, communication and presentation skills.
•Minimum 4 years field experience including field sales.
