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Job Description
To establish clear ownership and accountability within the PMO by effectively distributing project management, governance, planning, reporting, and stakeholder coordination responsibilities, ensuring standardized execution, optimal resource utilization, and successful delivery of Operations initiatives
Project Demand & Prioritization:
Consolidate project requests from Operations functions, assess business priorities, obtain director approvals, and coordinate capacity alignment with TIDES
Project Initiation & Requirements Governance:
Coordinate PID submissions, validate project scope and requirements, ensure proper documentation, and facilitate BRD development and sign-off
Project Planning & Delivery Management:
Establish project plans, milestones, dependencies, and timelines; coordinate development, UAT, deployment, and go-live activities
Project Monitoring & Performance Reporting:
Monitor project progress, track KPIs, identify delays, and prepare weekly and monthly management reports
Stakeholder & Communication Management:
Coordinate with Operations functions, TIDES, project owners, and leadership; facilitate meetings and follow up on agreed actions
PMO Governance & Continuous Improvement:
Ensure compliance with the PMO lifecycle, monitor risks and escalations, review process effectiveness, and implement improvements
Skills
Education Background:
Bachelor’s degree in Business Administration, Project Management, Industrial Engineering, Management Information System, Information Technology, or a related field, where relevant to the role.
Professional Experience:
Strong knowledge of project management methodologies, lifecycle management, planning, execution, and monitoring.
Technical Knowledge:
Understanding of department process, SOPs, governance farmwork, and relevant systems.
Communication Skills:
Strong written and verbal communication, stakeholder coordination, and reporting capabilities.
Problem-Solving Skills:
Ability to identify challenges, assess risk, and recommend appropriate solution
Job Details
Preferred Candidate
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.