إرفاق
وصف الوظيفة
Role Purpose:
The UX Researcher (Fresher) supports the discovery and understanding of user needs, behaviors, and pain points through basic qualitative and quantitative research activities.
This role focuses on learning research methods, assisting in studies, synthesizing findings, and sharing insights that inform product and design decisions, while balancing user needs and business goals.
Key Accountabilities:
1- User Research Support;
- Assist senior researchers in planning and conducting user research
- Support qualitative methods such as interviews, observation, and usability testing
- Support quantitative methods such as surveys and basic data analysis
- Help recruit participants and coordinate research logistics
2- Research Synthesis & Insights;
- Help organize and synthesize research data
- Identify basic user needs, pain points, and patterns
- Assist in creating personas, journey maps, and needs statements
3- Usability Testing & Evaluation;
- Support usability testing sessions (moderated or unmoderated)
- Observe user behavior and document usability issues
- Assist in analyzing usability findings with measurable observations
4- Collaboration & Stakeholder Engagement;
- Collaborate with UX Designers, Product Managers, and Developers
- Share research findings in simple, clear formats
- Participate in ideation and concept discussions
5- User Advocacy & Learning;
- Represent the user perspective in discussions
- Learn industry-standard UX research methods and ethics
- Stay updated on UX research tools and best practices
المهارات
- Basic understanding of UX research methods (qualitative & quantitative)
- Familiarity with surveys, interviews, and usability testing
- Basic data analysis and synthesis skills
- Presentation tools (PowerPoint, Google Slides)
- Strong curiosity and empathy for users
- Good listening and observation skills
- Clear written and verbal communication
- Ability to collaborate with cross-functional teams
- Portfolio or academic projects demonstrating research work
- Proficient in English
المؤهلات العلمية
Bachelor's degree in Information Technology or related field.
تفاصيل الوظيفة
المرشح المفضل
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.