إرفاق
وصف الوظيفة
- Review and validate sales submissions and documentation to ensure compliance with internal quality standards, CCHI, regulatory, and company requirements.
- Support the management and processing of exception cases in line with approved governance and escalation procedures.
- Follow up and coordinate with Sales teams to resolve missing requirements, documentation gaps, and quality issues within the required timelines.
- Conduct regular quality checks and identify recurring issues, non-compliance trends, and process gaps.
- Support awareness sessions and provide guidance to Sales teams regarding quality requirements, documentation standards, and process updates.
- Maintain proper records, trackers, and audit trails for all reviewed cases and quality activities.
- Contribute to continuous process improvement initiatives to enhance operational efficiency and reduce rejection rates
المهارات
Technical Skills
- Basic understanding of Quality Assurance and compliance concepts.
- Knowledge of documentation review and validation processes.
- Familiarity with Microsoft Office applications, especially Excel, Outlook, and PowerPoint.
- Basic reporting and data entry skills.
- Ability to follow policies, procedures, and operational guidelines.
- Familiarity with CRM systems is an advantage.
Soft Skills
- Strong attention to detail and accuracy.
- Good communication and coordination skills.
- Willingness to learn and develop professionally.
- Time management and task prioritization skills.
- Ability to work effectively within a team environment.
- Ability to handle multiple tasks and work under pressure.
- Positive attitude and customer-focused mindset.
المؤهلات العلمية
MIS or other related fields aligned with quality operations, compliance, systems, and process manage
تفاصيل الوظيفة
المرشح المفضل
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.