Tamheer - Clinical Digital Operations

To support the day-to-day operations of the Digital Clinic by assisting in scheduling, doctors’ coordination, and post-service operational activities. The role aims to develop practical experience in healthcare operations while ensuring smooth service delivery under supervision.

Support Clinic Scheduling and Management Key Tasks

·     Assist in updating doctors’ schedules on the system

·     Support management of blockages and availability

·     Track sick leave and annual leave records

·     Assist in preparing basic scheduling reports

Support Digital Clinic post services

·     Assist in monitoring consultation completion

·     Support follow-up on post-service operational tasks

·      Escalate issues to senior team members when needed

Doctors’ operation

·        Support onboarding process for new doctors

·        Assist in collecting and organizing credentialing documents

·        Update doctors’ profiles on internal systems

Operational Reporting Support

·        Assist in preparing operational reports

·        Maintain basic tracking sheets and dashboards

·        Support data accuracy and documentation

·        Write minutes of meetings and support in meetings prepartions

Stakeholder Coordination Support

·        Coordinate with internal teams under supervision

·        Communicate operational updates as assigned

Compliance and Process Support

·        Follow internal policies and procedures

·        Support documentation and audit readiness

·        Maintain confidentiality of medical and operational data

·        Basic understanding of healthcare or operations

·        Good communication skills

·        Basic computer and MS Office skills

·        Willingness to learn and take guidance

Attention to detail and organization

Bachelor healthcare related background (e.g. nursing, microbiology, healthcare administration, etc)