Supervisor - Sales Support

• Achieve the company's goals through the team and applying the company's policy and consolidate the values of BUPA in the team.
• Monitoring the team objectives and set their goals in compliance with BA policies.
• Deliver performance reviews of team members, conducts disciplinary interview, complete compulsory business requirements. and file all necessary documents.
• Manages daily activities of the operational sales support function
• Maintain workflow of all business processes including preparation of reports, charts and other statistics to support the sales department
• Improve team performance by reducing rejections rate by quality team and increasing productivity of sales support team members
• Assist SME senior team in data management, extraction, a download and compilation of accurate
• Work on analyzing the data requested by SME periodically.
• Interact directly with SME’s and internal departments to ensure customer expectations are met by Bupa team and actively pursue feedback.
• Handle and resolve more complex customer requests or complaints

• Team management
• Analytical skills
• Project Management

Management Information Systems - Business Administration - Computer Science