إرفاق
وصف الوظيفة
Role Purpose:
The Head of Infrastructure and Reliability Operations is responsible for leading the organization’s infrastructure operations and ensuring the reliability, availability, and performance of enterprise IT platforms. This role oversees the operational management of core infrastructure services including compute, virtualization, storage, networking, operating systems, and platform services across on-premises and cloud environments.
The role focuses on delivering stable, secure, and highly available infrastructure services, establishing operational excellence, and implementing reliability engineering practices to ensure business-critical systems operate efficiently and meet defined service level objectives.
The position requires strong leadership in infrastructure operations, service reliability, incident management, and operational automation, with the goal of maintaining resilient platforms that support the organization’s digital services and business operations.
Key Accountabilities:
1-Lead the enterprise infrastructure operations:
Lead the enterprise infrastructure operations function responsible for compute, storage, network, virtualization, and platform services
2-Ensure the availability, stability, and performance:
Ensure the availability, stability, and performance of all infrastructure platforms supporting critical business applications.
3-Oversee the operation of datacenter infrastructure:
Oversee the operation of datacenter infrastructure and hybrid cloud environments.
4-Establish operational governance, standards:
Establish operational governance, standards, and best practices across infrastructure teams.
Reliability and Service Availability
5-Implement and lead Site Reliability Engineering (SRE):
Implement and lead Site Reliability Engineering (SRE) and operational reliability practices to ensure high service availability.
6-Define and monitor Service Level Objectives (SLOs):
Define and monitor Service Level Objectives (SLOs), Service Level Agreements (SLAs), and operational performance metrics.
المهارات
- Deep understanding of enterprise infrastructure technologies, including:
- Server platforms and operating systems (Linux / Windows)
- Virtualization platforms (VMware or similar)
- Enterprise storage and backup solutions
- Network infrastructure and connectivity
- Experience with monitoring, observability, and infrastructure management tools.
- Knowledge of high availability, disaster recovery, and capacity management practices.
- Familiarity with automation tools and infrastructure management frameworks.
- Understanding of cloud infrastructure platforms (GCP, OCI, AWS, or Azure).
المؤهلات العلمية
Bachelor’s degree in computer science, Information Technology, or related field.
تفاصيل الوظيفة
المرشح المفضل
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.