إرفاق
وصف الوظيفة
Role Purpose:
The Corporate Health Centers Operations - Senior Executive Manager is responsible for overseeing the operations of Mega account Corporate Health Centers, ensuring the delivery of high-quality healthcare services, compliance with regulations, and alignment with corporate health and wellness objectives. The role involves managing clinic Operations, optimizing workflows, maintaining cost efficiency, and fostering relationships with corporate clients to enhance employee health services.
Key Accountabilities:
1- Operational Management of Corporate Health Centers;
- Oversee the daily operations of multiple in-house clinics across Mega account corporate locations.
- Develop and implement standard operating procedures (SOPs) to ensure efficiency and consistency.
- Monitor clinic performance, patient flow, and service delivery to optimize operations.
- Ensure the availability of medical equipment, supplies, and medications in coordination with partners, internal and external stakeholders.
- Ensure system readiness and provide all the requirements for system infrastructure and excellent operations
- Work collaboratively with Marketing and Facility to ensure clinic readiness
- Arrange site visits to the clinics on regular basis to monitor the operations workflows and identify any gaps
2- Quality and Compliance Assurance;
- Support the medical team in their regular audits to assess clinical quality, safety, and hygiene.
- Manage incident reporting and implement corrective actions for compliance gaps.
- Propose proactive compliance measures to reduce risks and enhance safety.
3- Stakeholder and Client Relationship Management;
- Serve as the primary liaison between corporate clients and the clinic team.
- Develop customized healthcare solutions based on corporate client needs.
- Conduct regular meetings with HR and management teams to review health service performance.
- Address feedback, complaints, and service improvement requests from corporate clients and finalize it with internal stakeholders
4- Financial and Resource Management;
- Develop and manage clinic budgets with finance team, ensuring cost efficiency without compromising care quality.
- Monitor expenses, revenue streams, and financial performance of clinics.
- Identify opportunities to optimize costs, such as negotiating vendor contracts.
- Implement data-driven strategies to improve service utilization and financial sustainability.
المهارات
- Strong knowledge of healthcare regulations and compliance.
- Excellent leadership, problem-solving, and decision-making skills.
- Ability to manage multiple stakeholders, including corporate clients and medical teams.
- Proficiency in financial management and operational efficiency strategies.
- Experience in healthcare management, preferably in clinic or hospital operations.
المؤهلات العلمية
Bachelor’s degree in healthcare administration, Business Management, or a related field.
تفاصيل الوظيفة
المرشح المفضل
Bupa Arabia
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.
