Manager – Enterprise Credit Policy & Monitoring

Role Purpose:

The Enterprise Credit Policy & Monitoring Manager is responsible to lead the maintenance of the entire documentation associated with all credit applications, credit support, credit bureaus, control systems and other practices necessary to manage the outstanding credit risk to normal repayment and to properly and effectively monitor credit risk policy

Accountabilities:

Credit Risk Administration

• Review credit documents and liaise with internal and external parties to ensure proper and efficient delivery of credit administration duties
• Manage the Credit Administration team to handle daily administration for credit documentation in full compliance with the internal standards and external regulatory requirements
• Ensure maintenance and safety of all credit information and compliance with approved terms and conditions

Credit Policy Monitoring & Reporting

• Conduct regular review of credit risk policy and procedures to streamline workflow.
• Ensure compliance with the internal policy, credit approval terms and conditions, regulatory ratios / policies etc.
• Review daily system credit monitoring and management reports and identify risky accounts with irregularities and proactively follow-up to ensure corrective action is taken in line with credit policy.
• Monitor all irregularities, past dues, documentation deficiencies, etc., and report to the Credit Management
• Recommending adequate credit policy and procedures to close process gaps.

Systems & Technology Enhancements

• Monitor data integrity to ensure that data held within MIS for respective accounts is correct i.e. Payment Terms, CR numbers, Flexibility deferrals etc.
• Manage the MIS to support the Credit Risk Management activities of the Retail, Corporate and SME Sales Teams.

People Management & Customer Satisfaction

• Maintain strong relationship with all business departments
• Ensure utilizing team capabilities, knowledge, and engagement in supporting Credit Dept main objectives

Skills Required

• Strong analytical and negotiation skills
• Knowledge of credit administration, documentation and monitoring
• Excellent communication skills, English language
• Advanced Microsoft skills (Mainly Excel & Power Point)
• Confidence to deal with a range of stakeholders

Other Requirements

• A holder of “Fundamentals of Credit” Certificate from Corporate Finance Institute is a plus

Accounting, Finance, Statistics, Mathematics, Computer Science, Economics or