Consultant – Internal Medicine & Nephrology

The Consultant Internal Medicine & Nephrology Sub-specialty is responsible for delivering comprehensive, evidence-based medical care to adult patients across both physical and virtual consultation settings within Bupa CareConnect and ICC. The role encompasses the full breadth of acute and chronic internal medicine management, with specialized clinical expertise in nephrology, including renal disease diagnosis, chronic kidney disease (CKD) management and electrolyte disorder management. The physician provides clinical leadership within the internal medicine service line, supports multidisciplinary collaboration, ensures adherence to patient safety and quality standards, and actively contributes to service development, population health management, and value-based care delivery. The role directly supports the strategic growth of BCC's digital and in-person clinical capabilities while upholding CBAHI, JCI, and SCFHS accreditation requirements

Patient Consultations & Clinical Assessment

• •    Conduct comprehensive telehealth and in-person consultations covering the full spectrum of internal medicine and general medicine complaints.
• •    Perform detailed clinical assessments including history taking, physical examination, and review of diagnostic investigations across virtual and physical settings.
• •    Diagnose and manage a wide range of acute and chronic internal medicine conditions, including hypertension, diabetes, cardiovascular disease, respiratory illness, and complex multisystem disorders.
• •    Specialize in nephrology presentations: CKD, AKI, glomerulonephritis, nephrotic syndrome, hypertensive nephropathy, diabetic nephropathy, electrolyte disorders, and renal stones.
• •    Interpret and correlate laboratory investigations, urinalysis, renal imaging (ultrasound, CT, MRI), renal biopsy findings, and dialysis adequacy parameters.
• •    Develop individualized, evidence-based treatment and follow-up .
• •    Ensure accurate and timely clinical documentation in the EMR for all encounters.
• Escalate complex or high-risk cases to tertiary services or inpatient management when clinically required

Clinical Leadership & Service Development

• •    Provide clinical leadership and professional guidance within the Internal Medicine and Nephrology service lines at Bupa CareConnect / ICC.
• •    Contribute to the development and implementation of clinical pathways, protocols, and SOPs for both internal medicine and nephrology care across virtual and physical settings.
• •    Support operational planning to ensure continuity of service coverage and patient accessibility.
• •    Participate in strategic initiatives to enhance integrated care delivery within CareConnect and ICC.
• •    Assist in evaluating and optimizing tele-medicine workflows, virtual clinic processes, and chronic disease management pathways.
• Mentor junior physicians, support clinical governance activities, and contribute to departmental strategic initiatives.

Clinical Quality and Patient Safety

• •    Ensure compliance with clinical governance requirements and patient safety standards across both in-person and virtual care settings.
• •    Maintain accurate and timely EMR documentation for all patient interactions including virtual consultation records and digital prescriptions.
• •    Participate in quality improvement initiatives, clinical audits, and departmental meetings.
• •    Report and manage clinical incidents and adverse events in a timely and appropriate manner.
• Support compliance with CBAHI, JCI, and other applicable accreditation requirements

Multidisciplinary Collaboration

•         Collaborate with healthcare teams across in-person clinic and digital service channels including primary care physicians, specialists, nurses, and allied health.
•         Coordinate referrals, investigations, and continuity of care seamlessly across virtual and face-to-face encounters.
•         Participate in multidisciplinary team meetings, case discussions, and virtual clinical handovers.
•         Liaise with administrative and support teams to ensure scheduling, documentation, and authorizations are managed across both care modalities.
• Share insights and recommendations to support patient-centered care approaches

Patient Experience and Education

• •    Promote a culture of patient safety, empathy, and patient-centered care across all consultation channels.
• •    Educate patients and families on diagnoses, chronic disease management (CKD progression, dietary management, fluid restrictions, medication adherence, and lifestyle modifications) in a format accessible for both in-person and virtual delivery.
• •    Address patient concerns with clarity, compassion, and professionalism, ensuring patients are clearly guided on when to attend in-clinic versus virtual follow-up.
• •    Monitor patient satisfaction feedback and participate in service improvement initiatives.
• •    Ensure confidentiality and protection of patient information in all interactions.
• Maintain Net Promoter Score (NPS) of 75 or higher

Professional Development

•         Continuously enhance professional knowledge and clinical skills in internal medicine and nephrology through CME activities, conferences, and online courses.
•         Stay updated of advancements in internal medicine, nephrology, telehealth technology, and value-based care.
•         Maintain proficiency in utilizing the designated telehealth platform including video conferencing, secure messaging, and EHR integration.
•         Actively participate in training programs and stay updated on platform enhancements; collaborate with IT support to troubleshoot technical issues.
• Maintain accurate and complete patient records in accordance with applicable regulations

•        Board certification (Saudi Board or internationally recognized equivalent) in Nephrology or Internal Medicine with Nephrology subspecialty .

•        Active SCFHS classification and registration at Consultant level 

•        Medical degree (MBBS/MD or equivalent) from an accredited institution .

•        Valid medical license

•        Excellent communication skills

•        Fluent in Arabic and English

•        Ability to use EHRs and computer

Medicine and Surgery